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Attachment does not show in Outlook when sent from Cognos Report Server

If you use Cognos ReportServer and have a scheduled report that is sent by email, you may get into a peculiar problem when sending the report to recipients in an Exchange 2007: the attachment will not show if the recipient sees the email in his Outlook client. For some reason it will be displayed in any other email client they might use (smartphone, webmail, etc) but not in the Outlook installed in their desktop.

A solution to this problem is to make sure the scheduled report contains text in both the subject and the body of the email being sent. You can do that from the email options in the Cognos when scheduling the report. You need to make sure the subject and the body is populated even if it is just a word.

A clue to what causes this problem is found in the following link:

http://www.eggheadcafe.com/microsoft/Exchange-Admin/31852947/exchange-2007-hidden-attachments.aspx

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